Privacy Policy
Effective Date: May 19, 2026
Welcome to WCTP.us, operated by West Coast Tour Partners (“WCTP,” “we,” “our,” or “us”).
Your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, purchase products or services, participate in tours or experiences, or interact with us online.
By using WCTP.us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
Information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Billing address
- Payment information
- Booking details
- Tour preferences
- Emergency contact information (if provided)
- SMS/text opt-in preferences
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral source
- Cookies and tracking data
C. Media & User Content
If you submit reviews, photos, videos, social media tags, contest entries, or feedback, we may collect and use that content.
2. How We Use Your Information
We may use your information to:
- Process bookings and payments
- Send confirmations and updates
- Communicate about tours, passes, and experiences
- Provide customer support
- Improve our website and services
- Personalize guest experiences
- Send promotional emails or SMS messages (only if you opt in)
- Conduct analytics and business operations
- Maintain safety and operational records
3. Payment Processing
Payments may be processed through third-party payment providers such as Stripe, Square, PayPal, FareHarbor, Shopify, or other booking/payment systems.
We do not store full credit card information on our servers.
Third-party payment processors maintain their own privacy and security policies.
4. Cookies & Tracking Technologies
WCTP.us may use cookies, pixels, and similar tracking technologies to:
- Improve website functionality
- Analyze traffic and visitor behavior
- Remember preferences
- Support marketing and advertising campaigns
You may disable cookies through your browser settings, though some site features may not function properly.
5. Email & SMS Communications
If you opt in, we may send:
- Booking confirmations
- Tour reminders
- Customer service messages
- Promotional offers
- Event announcements
- Pass updates
You may unsubscribe from marketing emails at any time using the unsubscribe link included in emails.
You may opt out of SMS communications by replying STOP.
Standard messaging and data rates may apply.
6. Sharing of Information
We do not sell your personal information.
We may share information with trusted third parties only when necessary to:
- Process payments
- Manage bookings
- Deliver tours or experiences
- Provide customer support
- Conduct analytics
- Comply with legal obligations
Third parties are expected to maintain appropriate privacy and security protections.
7. Data Security
We take reasonable administrative, technical, and physical measures to protect your information.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites, partners, booking systems, attractions, or social media platforms.
We are not responsible for the privacy practices or content of third-party websites.
9. Children’s Privacy
WCTP.us is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13 without parental consent.
If you believe a child has provided us information, please contact us so we can remove it.
10. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your information
- Correction of inaccurate information
- Deletion requests
- Opting out of marketing communications
To request assistance regarding your information, contact us using the information below.
11. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of personal information.
We do not sell personal information as defined under the CCPA.
12. International Users
If you access our website from outside the United States, you understand that your information may be transferred to and processed in the United States.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
Continued use of the website after updates constitutes acceptance of the revised policy.
14. Contact Us
If you have questions about this Privacy Policy, please contact:
West Coast Tour Partners
Website: https://WCTP.us
Email: hello@westcoasttourpartners.com
